Sunday, February 2, 2014

SOLVED : The AOS 'Name@2712' cannot be reached. Setup cannot continue.Verify that you entered the correct server information an that the AOS is running.

While trying to install the reporting services for AX 2012, i can across the following error on the setup.

The AOS 'Name@2712' cannot be reached. Setup cannot continue.Verify that you entered the correct server information an that the AOS is running.


This error is basically because the SetupSupport files pick the wrong/previous/deleted configuration for the Setup. The trick here is that along with the configuration what we fail to update is the Business Connected Proxy Account on the configuration, which normally points to the old server.



Solution :
Navigate to The Client Configuration from Administrative Tools, and change the Client Target to Local Client , and change the configuration to point to the correct AOS.
Navigate to Client Configuration Again, and change the Client Target to Business Connector, and point to the New AOS. :) 
Hope this helps :)
happy Daxing

9 comments:

  1. Also make sure, the AOS has Ur service Account configured in System Admin > Setup > System Accounts

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  2. In my case System Admin > Setup > System Accounts had different account mapped. correcting this resolved the issue.

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  3. Check System Admin > Setup > System Accounts solved my issue

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  4. Didn't work, what worked for you guys?

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  5. it does not work for me. i check system account is correctly set for Bis Connector. but my SSRS box still does not see my AOS.

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  6. i have found solution to this problem.
    solution:
    Go to Dynamics AX Client > System Administration > Setup > System > System Service accounts. verify and change .NET Business Connector account(Alias and networkdomain). and it worked.

    ReplyDelete
    Replies
    1. @muhammad aizaz Your solution worked after i tried all the above

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  7. Great..Worked perfectly for me..Thanks a lot

    ReplyDelete